FINANCIAL ASSISTANCE

NEW appointment system for Unemployment assisstance: https://labor.hawaii.gov/ui/appointments/

​General Unemployment & PUA Hotline numbers:

(808) 762-5752, (808) 762-5751, (833) 901-2272 and (833) 901-2275. 

SAVE THESE NUMBERS IN YOUR PHONE, so you know to answer when your caseworker calls you back.

Unemployment Benefits

Main Unemployment Website: https://labor.hawaii.gov/ui/

If you are Disqualified from Unemployment, apply for PUA: www.pua.hawaii.gov

​Contact info for local offices, language access: https://labor.hawaii.gov/ui/contact/

PUA/ 1099 / Self-Employed Benefits

Main PUA website: https://pua.hawaii.gov/_/

FAQ: https://lbr.force.com/PUASupport/s/

PUA Support: https://lbr.force.com/PUASupport/s/contactsupport 

Note: If you received income from Uber, Lyft, Bite Squad, Door Dash, Rover, Instacart, Delivery Drivers, Grub Hub, or similar Web Platforms, Hawaii Unemployment Insurance (UI) considers you an employee. Please do NOT apply for PUA; please work with UI.

​Unemployment/PUA Tips & Tricks:

  • Claims are processed faster if they are error-free, try to make sure all information you provide is accurate. Every error increases processing time, and there are a lot of common 'errors' like ballparking dates & dollar figures, or sometimes the employer's name is different than the name on the sign.

  • Try accessing the unemployment website on your phone if you're having trouble getting through on the computer. For some reason, people seem to be able to log on easier on their phone. 

  • If you are calling repeatedly and can't get through, save the number in your phone and add a comma to indicate a pause: (833) 901-2275, 4

  • Try contacting your former employer to see if something is holding things up on their end. Employers have to fill out some paperwork for the DLIR in order for the unemployment office to approve a claim.

  • If your claim is taking a long time, there's a chance that your employer has not filled out the necessary paperwork. You may want to contact them and ask if they mailed back their required paperwork to the DLIR.

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Financial Assistance

Maui Emergency Rental Assistance (Through Catholic Charities Hawaii)

If you have limited access to a computer, MEO can help you submit the required forms: call 808-249-4990.

https://mauicounty.gov/2438/Maui-County-Emergency-Rental-Assistance-

Maui County Rent & Mortgage Assistance Program (Through Maui Economic Opportunity) 

http://www.meoinc.org/content/5320cbedddc66/Rental_Assistance_Program.html 

Maui County Rent & Mortgage Assistance Program (Through the Family Life Center Maui)

http://www.flcmaui.org/housing-current-application

Note: this application says only Rent but I have confirmed with the Family Life Center that you can use this same application to apply for Mortgage relief too. Just indicate "COVID" as the reason on the last page of the application, then when they contact you for screening that's when you indicate that you need assistance for Mortgage, not Rent. Call 808-877-0880 if you have any questions.

Maui County Financial Opportunity Center is helping thousands of residents into housing
Visit hawaiiancommunity.net and click "client intake" to fill out the form.

SNAP & TANF Apply for Food & Financial assistance programs using the same application. These forms are complicated but Legal Aid Hawaii is offering assistance if you have any questions (808) 536-4302.

https://humanservices.hawaii.gov/bessd/snap/

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Food Assistance

South Maui Foodbank Locations:

Calvary Chapel S. Maui

Service: Pantry
Day: Open 7 days a week
Time: 9am - 2pm
Location: 320 Ohukai Rd. Ste. 420, Kihei
Phone: (808) 463-2099

Hale Kau Kau - St. Theresa's

Service: Meal
Day: Daily Dinner
Time: M-F: 5pm-6pm, SA-SU: 4:30pm
Location: 25 W. Lipoa St., Kihei
Phone: (808) 875-8754

Hope Chapel

Service: Distribution
Day: By reservation only, please email kokua@hopechapelmaui.com
Time: 1pm – 3pm
Location: 300 E. Welakahao Rd., Kihei
Phone: (808) 879-3853

Kihei Baptist Church

Service: Distribution
Day: Every Thursday, please call to confirm time
Time: 6:30am – Out
Location: 1655 S Kihei Rd, Kihei
Phone: (808) 875-2112

Keolahou Church

Service: Distribution
Day: Every Friday
Time: 9am - 10am
Location: 177 S. Kihei Rd., Kihei
Phone: (808) 879-4693

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Kupuna Assistance

Kupuna Kare is a grass roots volunteer group to assist Hawaii’s elderly and disabled in COVID-19 Crisis in providing non-emergency services such as grocery shopping, simple errands and take-out food delivery.

https://kupunakare.com/

Our Kupuna  is a community initiative project started by the team behind Hawaii VA Loans and RISEHI Collective. Their mission is to connect our kupuna with sponsors who are willing to getting groceries, medication and necessary supplies to our kupuna so they can stay home while the COVID-19 outbreak passes.

https://www.ourkupuna.com/

Maui County Office on Aging is available to help with referrals to different agencies depending on your specific needs. Call (808) 270-7774 or visit their website:

https://www.mauicounty.gov/255/Office-on-Aging

Kupuna Care program is a State of Hawaii-funded program that provides community-based long-term care services.  It is intended to provide in-home services to impaired elders who fall in the "gap group." These are elders who do not qualify for other government programs and do not have private assistance to help.
https://www.elderlyaffairs.com/site/454/services_faq.aspx

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'Ohana & Keiki Assistance

Temporary Aid to Needy Families
Temporary Aid to Needy Families (TANF) provides monthly cash benefits to families for food,
clothing, shelter, and other essentials.

How to apply for TANF benefits:
•  Follow the same procedures as SNAP outlined above.
•  Web site https://humanservices.hawaii.gov/bessd/tanf/
•  Brochure https://humanservices.hawaii.gov/bessd/files/2015/01/TANF-Brochure-2015.pdf

Child Care Connection Hawaiʻi
To apply for CCCH benefits:
•  Download an application form at
https://humanservices.hawaii.gov/bessd/files/2017/09/DHS-911-06-16-fillable-final.pdf  
•  The CCCH office on Maui is located at 1063 Lower Main Street, Puuone Plaza, Suite C-209 Wailuku, HI 96793
•  Phone (808) 249-2461
•  Email: BESSD.Rescare.Maui.ChildCare@dhs.hawaii.gov
•  Hours: 10 a.m.-2 p.m.  
•  Applicants can either drop off or email their application.

Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)  

Mālama I Ke Ola Health Center WIC Program (Community Clinic of Maui), 1881 Nani Street, Wailuku, HI 96793, phone (808) 872-4034 or (808) 872-4072
Maui WIC Program, 781 Kolu Street, Room A-1, Wailuku, HI 96793, phone (808) 984-8225 or (808) 984-8226

Lanai WIC Program (Lanai Community Health Center), 333 Sixth Street, Lanai City, HI 96763, phone (808)565-6919
Molokai WIC Program (Molokai Community Health Center), 30 Oki Place Family Support Center Bldg, Kaunakakai, HI 96748, phone (808) 660-2614 or (808) 553-8399

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Eviction Assistance

The Governor's Statewide eviction moratorium expired on August 6th, but the Center for Disease Control & Prevention (CDC) announced a new county-by-county eviction moratorium for areas experiencing high or substantial spread of COVID-19. According to U.S. Senator Schatz's office, the CDC is using this website to determine which counties will be covered under the CDC Eviction Moratorium. Currently, all counties in Hawaii qualify for the CDC Moratorium due to being categorized as being in a state of high or substantial spread of COVID-19.

Please keep in mind that the CDC Moratorium is not as straightforward as the State's Moratorium was.

In order to qualify for the CDC Moratorium, the renter must complete a self-declaration form located online at:

https://www.cdc.gov/coronavirus/2019-ncov/covid-eviction-declaration.html
Renters must meet specific criteria, including income restrictions (under $99k for individuals, or $198k for joint filers). Renters must also certify that they are unable to pay because household income has been substantially reduced due to the pandemic, and renters must then give this declaration to their landlord.

However, the CDC Eviction Moratorium will no longer be in effect if our county "no longer experiences substantial or high levels of community transmission for 14 consecutive days."

The legislature recently passed HB1376 / Act 57 which provides a mandatory mediation process, added requirements for landlords, and specified a timeline during which landlords can begin eviction proceedings. The provisions in this bill applies to anyone who does not qualify under the CDC Moratorium, and after the CDC Moratorium expires or is lifted it will apply to everyone.

Landlords should read the full text of HB1376 / Act 57 carefully for new requirements about timing & details that must be included in the notice.

Renters who receive a notice of non-payment of rent should contact Maui Mediation Services immediately to schedule a mediation: www.mauimediation.org or call 808-344-4255
If a mediation is not scheduled within 15 days from the notice to evict, the landlord can move forward with the eviction process according to the timeline below, which is intended to not overwhelm the Judiciary and also allow for more rental relief to be distributed to those who qualify:
  4+ months behind on rent: Eviction may be filed August 7, 2021 to September 5, 2021
  3+ months behind on rent: Eviction may be filed September 6, 2021 to November 5, 2021
  2+ months behind on rent: Eviction may be filed November 6, 2021 to January 5, 2022

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Physical & Mental Health

Med-QUEST Health Insurance
Apply online at mybenefits.hawaii.gov

  • Complete pre-assessment form to find out whether your family qualifies

  • Follow the steps by creating an account, logging in, and filling out the application.

  • Your application will be sent to HealthCare.gov. When your application is received, HealthCare.gov will contact you to let you know how to apply for private coverage and any tax credits you qualify for.

Call 1-877-628-5076 to apply over the phone

Print & Mail paper application to Med-QUEST Division, Eligibility Office, Maui Section Millyard Plaza, 210 Imi Kala Street, Suite 101 Wailuku, HI 96793
Phone (808) 243-5780

  • Lanai Unit P. O. Box 631374, Lanai City, HI 96763, phone (808) 565-7102

  • Molokai Unit P. O. Box 1619, Kaunakakai, HI 96748, phone (808) 553-1758

Stressed? Please take care of your mental health. NAMI Hawaii State provides free support, information and resources if you or a loved one is struggling. They are also offering FREE Online Programs are offered to protect our community during the pandemic. Contact NAMI Hawaii at info@namihawaii.org or (808) 591-1297.
http://www.namihawaii.org/

Domestic Violence? Please call 911 if you are in imminent danger. The Domestic Violence Action Center is here to help you and your kids with resources and new telephone & text hotlines:

OAHU HELPLINE: (808) 531-3771
TOLL FREE HELPLINE: (800) 690-6200
NEW TEXT LINE: (605) 956-5680

https://domesticviolenceactioncenter.org/#

**NEW!!**

Mental Health Hotline: Please call Kū Makani: The Hawai'i Resiliency Project at 1-800-753-6879